ROLE
As an Account Director at Unicorn Orange, you will play a pivotal role in propelling our growth. You will strategically look at ways to innovate and grow the agency, with a focus on improving processes to improve efficiencies of your team.
You will oversee a small team (4-6 members) of account managers who are the primary points of contact for our diverse client base. Your leadership will be instrumental in nurturing and developing your team, ensuring they excel in their roles and maintaining our exceptional service standards.
KEY RESPONSIBILITIES
Your responsibilities would include, but are not limited to:
Develop and implement efficient processes to improve margins and operational effectiveness.
Lead and mentor a team of account managers, providing support and guidance to ensure high-quality client management.
Meet and exceed KPIs focused on client retention, staff retention, and operational efficiency.
Ensure you are aware of industry trends and changes to Amazon and how these changes impact us and can be used to generate new ideas.
Contribute to the company's vision and growth by bringing in fresh, innovative ideas.
REQUIREMENTS
You require the following skills, personal qualities and qualifications:
Previously managing Amazon accounts and deploying Amazon strategy to drive growth. You would be working in house or in an agency.
Experience managing a teams
Excellent with excel and ability to automate and simplify processes through advanced excel techniques
Minimum 4-5 years of experience working with Amazon Seller and Vendor Central.
Strong understanding of Amazon Account Management and Amazon PPC.
Proven track record in client relationship management and team leadership.
Strong communication and interpersonal skills.
Ability to think strategically and creatively in a fast-paced environment.
Demonstrated ability in driving business growth and operational efficiency.
OUR OFFER
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
OUR PRINCIPLES
We use principles every day, whether discussing new ideas or working out the best way to solve a problem. We do our best to 'BE AWESOME'.
B for... Bottle neck
Don't be the bottle neck. Never be the reason for something to not progress and be quick to communicate completion of the task to the relevant person (internal or external). If there are delays, we want to ensure this isn't because of us being slow to make our contribution to a task.
A for... Attention to detail in our work
Have relentless high standards and take pride in everything you do. Check, double check and triple check your work before sharing with others.
W for... Willingness to help our team
One team, one dream. Learn and share best practices and show off to our clients.
E for... Exceed client expectations
We wouldn't be a business without our clients. Never say no and always think of a solution to make our clients happy.
S for... Simplify and elevate
Be aware of external new ideas and create innovation that enables scaling and simplicity.
O for... Ownership in our work
Become the subject matter expert of the work you manage. Take total ownership and fully research all aspects of the work.
M for... Make data driven decision
What story is the data telling you? Always be sceptical when metrics and anecdotes differ.
E for... Efficiency
Achieve the maximum output from the minimum input.
ABOUT US
We are a specialised Amazon agency for challenger brands, with expertise in growing sales profitably on Amazon through our secret formula. Our services encompass comprehensive account management and PPC advertising. As a rapidly growing small team, we play a crucial role in Unicorn Orange's success, collaborating closely with the founder and co-founder from our Ladbroke Grove office.
Competitive Salary
Dependent on experience, ensuring fair compensation for your skills and contributions.
Exciting Start-up Environment
No two days are the same; make a real impact in our dynamic start-up setting.
Opportunities to Learn
Join a small, yet mighty team where learning is inevitable, with ample opportunities to grow together.
Skill Development
Dive into diverse projects and gain experience across various areas in our start-up environment.
Career Development
Show your potential and advance quickly in our fast-growing company, reaching your goals with us.
Challenge the Status Quo
Contribute your ideas to shape our evolving work culture and drive innovation forward.
Fun Team Socials
Enjoy plenty of fun at our team social events, creating a positive atmosphere for all.
